29 January 2021, author: Ula Niepewna Customers
We return to the previously described three indicators: the Net Promoter Score, Customer Effort Score and Customer Satisfaction Score. We already know...
Read more29 January 2021, author: Ula Niepewna How-to
Online retail sales in the U.K. reached an estimated £52.25 billion in 2015, with the average shopper spending £1,174. Comparing this figure to the pr...
Read moreauthor: Ula Niepewna
author: Ula Niepewna
29 January 2021, author: Ula Niepewna Research
Do you use web tools like Google Analytics for your website? I bet you do! Without them you would not be able to answer simple questions, like: “How m...
Read more29 January 2021, author: Ula Niepewna Customers
In the perfect world, your business would have only satisfied customers who always buy your products and spread positive word-of-mouth among friends. ...
Read more29 January 2021, author: Ula Niepewna Research
Negative feedback is not something anyone enjoys either giving or receiving. We would like to think about ourselves as we did not have any weak spots....
Read more29 January 2021, author: Ula Niepewna Customers
As a business owner, I dream about situation in which you have only loyal customers. Holy grail of e-commerce — a costless and unsophisticated client ...
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