How to Increase Customer Satisfaction [Santander Bank Case Study]
Using online surveys and the collected feedback, Santander Bank Poland pursues its mission to become the best retail and business bank in the country....
author: Ula Niepewna - Customers
How to Built a Customer-Oriented Organization with NPS Methodology?Medicover Case Study
Latest posts
Candidate Experience Survey. How to Ask the Right Questions? [Free Template]
The recruitment process is a perfect time to gather feedback. Both potential employees and the employer can obtain priceless insights. Regardless of t...
The most popular posts
What Is the Population of Interest? Find Out and Avoid Survey Mistakes!
In general or in simple words the definition of “population of interest” is that it is a group of specific populations on which scientists do some res...
Targeted Survey – How to Easily Reach Your Target Market
Often when you are marketing online, you like to get into your audience’s shoes. A great way to do so is by creating a targeted survey to find o...
What is Survey Completion Rate and How is it Different from Survey Response Rate?
If you have been into online surveys, you might have heard terms like completion rate and the response rate. But what is the relation between them, an...
Top 5 Employee Survey Tools in 2022
Organizations have been shifting towards employee well-being since years, and 2022 is no less for leaders to promote organizational awareness on emplo...