Looking for the perfect Customer Satisfaction Metric: CSAT, NPS or CES?
We return to the previously described three indicators: the Net Promoter Score, Customer Effort Score, and Customer Satisfaction Score. We already kno...
author: Ula Niepewna - Customers
We return to the previously described three indicators: the Net Promoter Score, Customer Effort Score, and Customer Satisfaction Score. We already kno...