Good CX Survey – How to Create Perfect Customer Survey
Do you want to collect opinions on how customers perceive your company, the products you offer or the services you provide? Of course, you do, after a...
author: Ula Niepewna - How-to
Do you want to collect opinions on how customers perceive your company, the products you offer or the services you provide? Of course, you do, after a...
Perhaps we do not realize it daily, but we create bonds and relationships not only with friends, acquaintances, or family. It turns out that some are ...
The awareness of how important and necessary it is to ask customers for their opinion – primarily with the use of online surveys – is alre...
Where to get knowledge about how much effort has the customer put into a given process? Use online surveys! Lots of practical information about the cu...
On our blog and website, we have already written a lot about popular research methods: NPS and CES. It’s now time for the last of the triad of t...
We don’t need to introduce the NPS questions anymore, do we? We’re already well familiar with it – it is one of the types of questio...