16 April 2021, author: Ula Niepewna - Research
16 April 2021, author: Ula Niepewna - Customers
We don’t need to introduce the NPS question anymore, do we? We’re already well familiar with it – it is one of the types of question...
Read more16 April 2021, author: Ula Niepewna - Research
Among the many research methods and techniques available, CAWI, i.e. Computer Assisted Web Interview, has gained high popularity. This isn’t sur...
Read more29 January 2021, author: Ula Niepewna
29 January 2021, author: Ula Niepewna
16 April 2021, author: Ula Niepewna - Customers
Every company would like its customer to be… satisfied. That’s it. Customers’ satisfaction with the contact with the company, the purchase...
Read more10 March 2021, author: Ula Niepewna - Research
Feedback is an English term that has become widely used in most of the other languages. It means a statement of a conversation participant in which th...
Read more10 March 2021, author: Ula Niepewna - Customers
You run a business and one of the studies targeted at your clients is the Net Promoter Score. Great – it means that the voice and opinions of yo...
Read more10 March 2021, author: Ula Niepewna - How-to
We bet that each of you reading this entry receives at least several dozen emails a day. I take into account both private and business correspondence....
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